Privacy Policy

Effective date: August 11, 2026

This Privacy Policy describes how Good Fit & Flexibility LLC, doing business as Goodwin Strength & Stretch and GSS West ("Company," "Goodwin Strength & Stretch," "we," "us," or "our"), collects, uses, and protects your personal information when you interact with us.

Goodwin Strength & Stretch is a DBA of Good Fit & Flexibility LLC.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number, including mobile number
• General location information
• Information related to your fitness, training, stretch therapy, membership, appointment, or service interests
• Communications submitted through contact forms, phone calls, text messages, email, or in-person interactions
• Information you voluntarily provide when scheduling appointments, requesting information, joining the GSS West founding list, becoming a member, or using our services

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule, confirm, modify, and remind you about appointments
• Manage memberships, client relationships, and service engagements
• Send updates related to your account, membership, appointments, services, or the GSS West founding list
• Deliver SMS/MMS text message communications you have consented to receive
• Provide promotional offers, fitness-related updates, and business announcements when you have consented to marketing communications
• Improve our services and client experience
• Maintain business and communication records
• Comply with applicable laws and regulations

3. SMS / Text Messaging & Mobile Data

3.1 SMS Consent

Goodwin Strength & Stretch may offer SMS/MMS communications relating to appointments, membership inquiries, service requests, customer care, business updates, promotions, and other communications you specifically consent to receive.

Where SMS consent is collected through a website or electronic form, SMS consent is optional and is not a condition of purchasing any goods or services.

By affirmatively opting in to SMS communications through an available consent method, you authorize Goodwin Strength & Stretch to send text messages to the mobile number you provide.

3.2 Mobile Data Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Goodwin Strength & Stretch does not sell, rent, or trade your mobile phone number or SMS consent information.

Your SMS opt-in information is used for communications authorized by you and for service providers that facilitate those communications on our behalf.

3.3 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message from Goodwin Strength & Stretch.

After submitting a STOP request, you may receive a one-time confirmation that you have been unsubscribed. No further SMS messages will be sent unless you subsequently provide consent again.

You may re-subscribe where available by replying START or completing another approved opt-in process.

3.4 Help

For assistance with our SMS program, reply HELP to any message or contact Goodwin Strength & Stretch directly: Email: manager@goodwinstrong.com · Phone: (843) 548-3320

3.5 Message Frequency

Message frequency varies depending on your interactions with Goodwin Strength & Stretch and the services or communications you have requested. You may receive up to 10 messages per month.

3.6 Message & Data Rates

Message and data rates may apply. Rates are determined by your wireless carrier and mobile service plan. Goodwin Strength & Stretch is not responsible for charges imposed by your mobile carrier.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only in limited circumstances, including:

• With service providers and subcontractors that assist us with business operations, appointment scheduling, communications, customer service, website operation, payment processing, or related support services
• When required by law, regulation, court order, subpoena, or other lawful process
• When reasonably necessary to protect the rights, safety, security, or property of Goodwin Strength & Stretch, our clients, or others

Examples of the service providers described above include our website hosting provider, which receives and forwards contact and founding-list form submissions directly to our team by email, and ReputationHub, the service we use to display our Google reviews on our website. ReputationHub does not receive or process any personal information you submit to us; it is used only to display publicly available review content.

Our service providers are permitted to use information only as necessary to perform services on our behalf and are expected to safeguard that information appropriately.

Mobile phone information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

5. Website Analytics and Tracking

Our website uses lightweight, first-party analytics that record general page interactions, such as menu opens, FAQ opens, scroll depth, and click-to-call or click-to-email actions, for internal measurement purposes. This information helps us understand how visitors use the site and is not shared with third-party advertisers.

We do not currently use Google Analytics, Meta Pixel, or any other third-party advertising pixel or ad-tracking technology on this website.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain client and membership records
• Complete transactions
• Fulfill legitimate business purposes
• Comply with legal, accounting, tax, regulatory, or contractual requirements

If you opt out of SMS communications, we may retain your phone number and opt-out status as necessary to honor and document your request while removing the number from active marketing messaging.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

8. Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also opt out of marketing communications at any time.

To make a privacy-related request, contact: manager@goodwinstrong.com

9. Children's Privacy

Our services and SMS communications are intended for individuals who are at least 18 years of age unless participation by a minor is appropriately authorized by a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with an updated effective date. Your continued interaction with Goodwin Strength & Stretch following an update is subject to the revised Privacy Policy.

11. Contact Us

Goodwin Strength & Stretch · Good Fit & Flexibility LLC
48 Pennington Dr, Ste A, Bluffton, SC 29910
Email: manager@goodwinstrong.com · Phone: (843) 548-3320